Customer Success Engineer

Morpheus Data is rapidly expanding and is in need of customer success engineers to assist with growing customer demand. You will be installing Morpheus in customers' environments, training customers, and providing pre and post-sales customer support. This job requires the ability to wear many hats and flourish in an unstructured and high-demand startup environment. 

Role and Responsibilities

This is a part-time startup position requiring a full range of media relations and growth activities including:

  • Pre and post sales customer support

  • Customer installations, upgrades, configuration, and training

  • Sales demonstrations and technical support

  • Assist with creating and updating product documentation

  • Technical support for marketing team

  • Additional responsibilities as required by management

Qualifications

  • Extensive Linux (Ubuntu, Centos and RHEL) and Windows experience

  • VMware, AWS, Azure, Hyper-V, Openstack, Nutanix, Google Cloud, Softlayer, Xen, Docker, Chef, Puppet, Ansible, Active Directory, Github experience preferred

  • Ability to rapidly learn new software and then train, troubleshoot and produce documentation

  • Ability to understand and troubleshoot complex network environments

  • Ability to work with small teams or one on one with customers, be self-sufficient and not reliant on large support teams

  • Willingness to work traditional and non-traditional hours to assist customers in all time zones

Full-time positions include competitive pay and excellent benefits. This employee will be working out of our Denver Tech Center office while assisting customers across the globe.

Please email 3 sentences stating why you think you would be a good fit for this role to info@morpheusdata.com.

About Morpheus

Morpheus gives developers, IT managers, and DevOps professionals full control over both VM and container-based systems across any cloud or infrastructure. A single platform provides complete application lifecycle management, including one-click provisioning, backup, recovery, logging, monitoring, reporting, and access control. Morpheus offers more built-in integrations than any other management platform on the market.

Morpheus Data LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.